Guarantee

The 180-day Brain Savior money-back promise, in plain terms

You have 180 days from the delivery date to ask for a full refund of the purchase price. There is no restocking fee, we do not require unopened bottles, and you keep the bonus guides either way.

Six months is an unusual window, and the reason is not generosity. The botanicals doing the heaviest lifting in this formula are the slow ones. Bacopa monnieri is generally studied over eight to twelve weeks of daily use. A 30-day guarantee on an ingredient set like this would be a way of ending the trial before the product could fail or succeed on its merits. So the window matches the six-bottle package: 180 days of product, 180 days to decide.

How a refund works, step by step

1. 1

   Email or call us

   Write to [email protected] from the address on the order, or call +1 (302) 588-4176 during business hours. Include your order number if you have it; if not, your name and the delivery address is enough for us to find it.

2. 2

   Tell us what happened

   One line is fine. We ask because the pattern in refund reasons is how we learn, not because there is a hurdle to clear.

3. 3

   Get your return instructions

   You will receive confirmation within one business day. In most cases we do not ask for empty bottles back. If a return is needed, we send the address and you keep the shipping receipt.

4. 4

   Refund is issued

   The purchase price goes back to the original payment method within five business days of confirmation. Your bank may take a few days more to display it.

5. 5

   Keep the bonuses

   The digital guides included with the three and six-bottle packages are yours permanently, refund or not.

The fine print, without the fine print

• The window runs from the delivery date recorded by the carrier, not from the order date.
• The refund covers the purchase price. Original shipping paid on the two-bottle package is not refunded, because it was paid to the carrier.
• One refunded order per household. This exists to stop resale abuse, not to catch honest customers.
• The guarantee applies to orders placed through this portal. We cannot refund a bottle bought from a marketplace reseller because we have no record of the sale and no way to verify the lot. See how to check the source.
• Damaged or incorrect deliveries are replaced rather than refunded, unless you prefer the refund. Photograph the parcel and email us.

Full legal wording lives in the refund policy. If the two ever appear to disagree, tell us and we will fix the wording, and in the meantime we will apply whichever reading favors you.